SUPPORT

Help and advice to optimize the use of the APISOLIS

Commisioning

INSTRUCTIONS

INSTRUCTION MANUAL

WARRANTY REGISTRATION

AFTER SALES SERVICE

maintenance

CONTACTORS CARD FAILURE

Problem description:

The Apisolis beeps red upon use after the ignition sequence.

Diagnostic:

Check the height of the two pins and their spring effect.

Solution: 

Change the contactors card

Temporary solution:

Straighten the resistor contractors to make contact.

Place a small piece of aluminum foil in the hollow of the resistor, making contact with the pin of the card that does not rise.

CONTROLLER CARD FAILURE

Problem Description:

No LED light when charging.

Diagnostic:

  1. Open the case.
  2. Disconnect the battery for 24 hours.
  3. Observe the electronic board, possible traces of defective components.
  4. Connect the electronic board to the USB port (still battery disconnected)

Do you hear a slight beep ?

  • Si YES, proceed to step 5
  • Si NO, proceed to replace the controller card.

5. Still USB connected, connect the battery.

  • If the battery is charging: problem solved!
  • If NOT: change the controller card

Solution: 

Change the controller card.

BATTERY FAILURE

Problem description:

The LED flashes red or orange even after several hours of charging, possibly irregular flashing of the LED.

The LED does not light up and the Apisolis makes a slight beep during charging.

Solution: 

Change the battery.